Contact service 
 

Talk to Omnitek’s service support now at +31 (0)182 302990 or send an email to support@omnitek.nl, we will be glad to support you.

 

When sending your technical support request, please include:

• Serial number of the instrument(s)
• Firmware versions of touch screen and CPU (can be found in the service menu)
• Version of PC software (if applicable)
• Detailed description of the problem and ideally a description of how to reproduce the problem
• Descriptions of steps you took to solve the issue and the outcome of those steps
• Any pictures or videos that help you explain the issue more clearly